Why Fully Insured Movers Matter: WSIB, Liability & BBB

Choosing a moving company isn’t just about price. One of the most important - and often overlooked - factors is whether your movers are fully insured and properly registered. In Ottawa, hiring insured movers protects your belongings, your property, and you from unnecessary risk.

In this article, we explain WSIB coverage, liability insurance, and Better Business Bureau (BBB) accreditation, and why each one matters when hiring professional movers.

What Does “Fully Insured Movers” Actually Mean?

A fully insured moving company is one that operates legally and responsibly, with proper coverage in place to protect both clients and workers. This typically includes:

• WSIB (Workplace Safety and Insurance Board) coverage
• Liability insurance
• Transparent business practices and reputation (such as BBB accreditation)

If any of these are missing, you could be exposed to serious financial and legal risks.

WSIB Coverage: Protection for You and the Movers

What is WSIB?

WSIB (Workplace Safety and Insurance Board) is a mandatory insurance program in Ontario that covers workers in case of injury on the job. Moving is physically demanding. If a mover is injured while working on your property and the company is not WSIB-covered, the homeowner or building owner may be held responsible.

With WSIB-covered movers:

• You are not liable for worker injuries
• Medical costs and lost wages are covered by WSIB
• The moving company is operating legally in Ontario

Always ask movers if they have active WSIB coverage. Reputable companies will provide proof without hesitation.

Liability Insurance: Protection for Your Belongings

Liability insurance is another critical form of protection that reputable moving companies carry. This insurance covers your belongings in the event of damage or loss during the move. While professional movers take every precaution to protect furniture and fragile items, accidents can happen. Proper liability insurance ensures that you are not left paying out of pocket if something is damaged. When a company is transparent about its insurance coverage, it shows professionalism, accountability, and respect for the customer’s property.
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Better Business Bureau (BBB): A Sign of Trust and Accountability

Better Business Bureau accreditation adds another layer of trust. A moving company with BBB accreditation has committed to ethical business practices, transparent communication, and fair dispute resolution. An A+ rating with the Better Business Bureau indicates a strong track record of customer satisfaction and responsible service. While no company can avoid all complaints, how those complaints are handled speaks volumes. BBB-accredited movers are held to higher standards and are more likely to resolve issues professionally and fairly.

The Risks of Hiring Uninsured Movers

Hiring fully insured movers protects you from hidden risks that often come with extremely low quotes. Uninsured movers may offer cheaper prices, but those savings can quickly disappear if an injury occurs or property is damaged. In many cases, customers only discover the lack of insurance after a problem arises, when it is already too late.

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At Ottawa Pro Movers, we believe trust is earned through transparency and professionalism. We carry active WSIB coverage, liability insurance, and operate according to the highest industry standards. We have A+ rating on Better Business Bureau (BBB). Our goal is to protect our clients, our team, and every item we move. When you choose a fully insured moving company, you are choosing security, reliability, and peace of mind.

Before booking any movers, always ask for proof of WSIB coverage, liability insurance, and business credentials. These protections are not optional extras; they are essential safeguards that ensure your move is handled responsibly from start to finish.

If you are planning a move in Ottawa or the surrounding areas and want a moving company you can trust, Ottawa Pro Movers is here to help. Contact us today to learn more about our insured moving services and how we make every move safe and stress-free.